Reinventing Government

Read through excerpts of a book called Reinventing Government by Osborne and Gaebler. The following points are worth reviewing and thinking about in the government as well as in private sector.

• What gets measured gets done.
• If you don’t measure results, you can’t tell success from failure.
• If you can’t see success, you can’t learn from it.
• If you can’t recognize failure, you can’t correct it.
• If you can’t see success, you can’t reward it.
• If you can’t reward success, you are probably rewarding failure.
• If you can demonstrate results, you can win public support.